Cancellation policy:
  1. The following cancellation policy regards cancellations made by the Guest.
  2. The Pension will not charge a penalty for a cancellation made up to 3 days before arrival.
  3. Group reservations
    • The Pension will charge a cancellation fee for reservations canceled from 29 to 3 days before arrival for a group of more than 10 people. The cancellation fee will equal the price of the group's accommodation for one night.
    • If a group cancels less than 3 days before arrival, the Pension will charge a cancellation fee equal to the total price of their accommodation for the number of nights reserved.
  4. If a cancellation is made due to extenuating circumstances, (death in the family, hospitalization, illness, natural disaster, etc) we will not charge a cancellation fee. In this case, the Guest is required to provide written proof of such circumstances within 3 days of the occurrence. If a cancellation is made due to extenuating circumstances, it may be possible to change the date of reservation without penalty.
  5. The Pension will provide the Guest proof of cancellation fees rendered, with a copy of credit card details or bank statements.
last updated 01.01.2011